Would you like to return an item?
You can return your ordered items within 30 days of the delivery date for a refund.
Returned items must have all tags attached and be packed in the original packaging. All items must be unwashed, unworn and in a resalable condition.
Otherwise the return will not be accepted and no refund will be made.
You can request your return from your "Orders" page and receive your return label.
For deliveries within Germany, returns are free of charge. Returns from other EU countries are subject to independent return shipping.
Would you like to exchange an item?
We do not offer direct exchanges via our returns portal. Please return your goods and then place a new order.